Privacy policy

1. Introduction

Welcome to Breviox. This Privacy Policy explains how Breviox Pvt. Ltd. collects, uses, stores, and protects your personal information when you visit www.breviox.com or purchase our products. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

•        Personal details: Name, email address, phone number, and delivery address when you place an order or register an account.

•        Payment information: Processed securely through third-party payment gateways. We do not store card details on our servers.

•        Device and usage data: IP address, browser type, pages visited, and interaction data to improve website experience.

•        Communications: Messages sent via email, WhatsApp, or contact forms.

3. How We Use Your Information

We use your information to:

•        Process and fulfill your orders, including arranging shipping and sending order confirmations.

•        Communicate with you regarding purchases, returns, or account queries.

•        Send promotional communications and product updates — only with your consent.

•        Detect and prevent fraud or unauthorized access.

•        Comply with applicable Indian laws, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019.

4. Sharing of Information

We do not sell your personal data. We may share your information with:

•        Logistics and courier partners solely for order delivery purposes.

•        Payment gateway providers to process transactions securely.

•        Analytics platforms (e.g., Google Analytics, Meta) to improve marketing efforts.

•        Government or legal authorities if required by law or court order.

5. Cookies

Our website uses cookies to personalize your browsing experience, track website performance, and deliver relevant advertising. You may disable cookies through your browser settings, though this may affect website functionality.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. Order and transaction records may be retained for up to 7 years for accounting and compliance purposes.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at support@breviox.com. We will respond within 30 days of receiving your request.

8. Third-Party Links

Our website may contain links to third-party platforms. Once you leave our website, we are not responsible for the privacy practices of those platforms. We encourage you to review their respective privacy policies.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

10. Contact Us

Breviox Pvt. Ltd., Gurgaon, Haryana, India | Email: support@breviox.com | Website: www.breviox.com